Welcome to Regnum, a brand under FavelaLab Studio. We value your trust and aim to ensure your satisfaction with our services. This Refund & Cancellation Policy outlines the terms and conditions for requesting refunds and cancellations. By using our services, you agree to the terms stated in this policy.
Membership fees are generally non-refundable. This is because we invest considerable resources in reviewing applications and providing access to our exclusive community.
Refunds for membership fees may be considered under exceptional circumstances, such as:
To request a refund, please contact our support team at concierge@regnum.life within 14 days of the payment date. Provide your full name, email address, and a detailed explanation of the reason for your refund request. Our team will review your request and respond within 7 business days.
If your refund request is approved, we will process the refund to your original payment method within 14 business days. Please note that it may take additional time for the refund to appear on your bank or credit card statement.
You may cancel your membership at any time by contacting our support team at support@regnum.life. Cancellation will be effective at the end of your current billing cycle. You will continue to have access to the services until the end of the current billing period.
Membership fees are non-refundable upon cancellation. Once you cancel your membership, you will not be charged for subsequent billing cycles.
We may update our Refund & Cancellation Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this policy periodically for any changes. Changes to this policy are effective when they are posted on this page.
If you have any questions about this Refund & Cancellation Policy, please contact us:
FavelaLab Studio,
Building No./Flat No.: SK-27 Road, Sector 117
Town: Noida
District: Gautambuddha Nagar
State: Uttar Pradesh
PIN Code: 201307
Email: concierge@regnum.life
Phone: +91-123-456-7890